Technical Support
Technology and Canvas Support
We will assist with troubleshooting issues that may prohibit students from successfully completing coursework (hardware and software).
Technical support is available to all current Cuesta College students, regardless of major, technical ability or knowledge.
Note: Questions about registration, records, financial aid or Cuesta email should be directed to register@cuesta.edu or view the admission and records webpage.
On Campus Support
| Location | Hours | Contact |
|---|---|---|
| Canvas Support Chat Hotline | 24 hours | Hotline |
| Self Help Support knowledge base | 24 hours | Knowledge Base |
Virtual Support
- Search the Self Help Support knowledge base to find answers to common questions with links and instructions.
- Search the Canvas Guides to find answers to common questions quickly with step by step instructions and videos.
- Contact the Canvas Support Chat Hotline is available for answer your CANVAS questions.
- After hours and Virtual support: support@my.cuesta.edu
Please include with your correspondence:
- Your name
- Class, section number (CRN)
- Instructor's name
- Describe the problem you are experiencing
This information will be sent to a technical our support team who will get back to you within 48 hours.
NOTE: Instructors use different types of technology depending on the type of course, delivery method, and services utilized. Ask your instructor for more details for technical support for course specific resources.
